Why can't I sign in?

Are you seeing this error message? Chances are you have previously connected your BorrowMyDoggy account with Facebook or Apple.

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If you click 'Sign in through Facebook' or 'Sign in with Apple' you'll automatically be signed into your account.

If you are still having problems signing in, get in touch with our Help Team hereso they can unlink the account for you.  

If you have forgotten your password select 'Forgotten password' and we will send you an email with a temporary password inside. If you could please follow the instructions in the email to reset your password it will hopefully fix the issue for you. If you've not received it, make sure to check your Spam folder before requesting another one. 

Please do get in contact with us if any of the above suggestions do not work.



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