Borrower Corner
-
Getting started
-
Account and Profile
-
★
I'm a Borrower. What should I put on my profile?
-
Where are you based?
-
Pre-written description
-
What is the Welcome Woof?
-
Can I be an owner too?
-
How do I edit my profile?
-
How do I add or change a profile picture?
-
How do I change my email address?
-
How do I hide or show my profile?
-
How can I change my search and profile location?
-
How do I change my email preferences?
-
How do I add BorrowMyDoggy's email address to my safe list?
-
How do I change or reset my password?
-
How do I close/delete my Borrower account?
-
How can I cancel my automatic subscription renewal?
-
★
I'm a Borrower. What should I put on my profile?
-
Membership and Payment
-
I've entered the wrong email address on the voucher form, how can I change it?
-
What's the difference between a Basic and Premium member?
-
What are the safety checks?
-
How do I become a Premium Member?
-
What is the BorrowMyDoggy fee for borrowers?
-
Why do I need to pay to borrow a dog?
-
Can I charge owners for looking after their dog?
-
Is it safe to borrow a dog if I have children?
-
How can I switch my auto-renewal back on?
-
How do I redeem my BorrowMyDoggy Gift Voucher?
-
Can I get a refund?
-
I've entered the wrong email address on the voucher form, how can I change it?
-
Using BorrowMyDoggy
-
★
Messaging guide for Borrowers
-
Map View for Borrowers
-
How do I contact the BorrowMyDoggy team?
-
Why can't I sign in?
-
Search filters
-
Do owners provide food?
-
How do I report a message?
-
Can I share my contact details?
-
Why haven't I heard from any Owners?
-
BorrowMyDoggy Store
-
Why aren't owners replying to my messages?
-
How do I like a dog?
-
How do I know if a dog is a Premium member?
-
New messages not showing in my App / App notifications not coming through
-
★
Messaging guide for Borrowers
-
Trust and Safety
-
Insurance