A helping paw
Need a little support? Search our help topics for answers to common questions.
- I'm an Owner. What should I put on my profile?
- I'm a Borrower. What should I put on my profile?
- What is BorrowMyDoggy?
- Why do owners join BorrowMyDoggy?
- Why do borrowers join BorrowMyDoggy?
- What is the 'Welcome Woof'?
- How do I favourite Borrowers?
- How do I know if a borrower is a Premium member?
- When is a borrower ready to take care of a dog?
- How can I see which borrowers have favourited my dog?
- There aren’t many premium borrowers near me
- I haven’t heard from any borrowers
- Why can't I sign in?
- How do I contact the BorrowMyDoggy Team?
- How do I edit my account settings?
- How do I edit the name on my profile?
- How do I change my email address?
- How do I reset my password?
Updating your profile
- Does BorrowMyDoggy offer insurance?
- What does BorrowMyDoggy's insurance cover?
- Is there a minimum age for the insurance to cover my dog?
- How do I make an insurance claim?
- What happens if the borrowed dog gets sick or injured whilst in the care of the borrower?
- What happens if my dog gets injured on a walk?