Cancellation

• Can I get a refund?
• How do I close/delete my account?
• How can I cancel my automatic subscription renewal?

Subscription

• How do I update my payment details?
• Is BorrowMyDoggy free to use?
• What's the difference between a Basic and Premium member?
• How do I become a Premium member?
• How can I switch my auto-renewal back on?

Gift Vouchers

• Can I get a refund for my gift voucher?
• I've entered the wrong email address on the voucher form, how can I change it?
• How do I redeem my BorrowMyDoggy Gift Voucher?

Borrowers

• What is the BorrowMyDoggy fee for borrowers?
• Why do I need to pay to borrow a dog?

Owners

• How much does it cost to become a Premium Owner?
• Do I need to pay for every dog I sign up?