Please contact us via this form or email us at woofwoof@borrowmydoggy.com to speak to us about your claim.

To help us support you as quickly as possible, please include as much information as you can, such as confirming your account email address, the details of your claim, and any relevant dates or documentation.

Our Help Team is available Monday to Friday, 10am to 5pm, and we aim to respond within 24 hours. During busy periods, replies may take up to 48 hours.

The policy number is PSC10003553289/00.